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Technical Resources

This page contains information related to technical resources including documents, resources, presentations, and frequently asked questions.  Please contact UGA's OneSource team at onesource@uga.edu if you have questions about this page.

Important:

  • While PeopleSoft is web based and requires no specific plugins like Java or Flash, it does rely on local code stored in the browser cache for performance, etc.
  • At times, there maybe situations after system updates where the local cache will have old code that conflicts with 'live' code. Sometimes the browser doesn't fetch the new code. This will manifest itself in any number of ways from the application not loading properly at login, to popup errors about data integrity issues, etc.
  • If  users run into situations where they report, "PeopleSoft is not working right," their first course of action should be to clear their browser cache and log in again to see if the problem can be duplicated.  If the problem persists, users should contact the OneSource Service Desk at onesource@uga.edu.

 

End-User Workstation Requirements

General end-user workstation hardware requirements are as follows:

  • 4 Gb of RAM is the minimum recommended for 64 bit physical computers.
  • Intel® Core™ i3 or equivalent is recommended. Faster processors will result in better PeopleSoft product response times.
  • The response time also improves with the latest versions of browsers. Versions of Internet Explorer higher than Internet Explorer 9 or up are required.
  • VGA controller and display of 1024x768 resolution or higher and High Color (16 bit) mode for the best display results.
  • Popups must be allowed from OneSource applications or reports and other features may not appear
  • Financials.onesource.uga.edu and budgets.onesource.uga.edu should be whitelisted in popup blockers.

NOTE: The typical workstations for power users require a minimum 8 Gb RAM of memory on the client. Microsoft Windows 7 is the minimum supported operating system version. This assumes that a typical power user will run three browsers (two for transactions, one for process monitor).

 

Minimum Browser Requirements

Last Updated 1/22/2024

  • Apple Safari (OSX) 14.X
  • Apple Safari (iOS) 14.X
  • Google Chrome (Windows) 106.X
  • Google Chrome (Android) 10.X
  • FireFox 105.X
  • Internet Explorer No Longer Supported
  • Microsoft Edge (Chromium) 106.X