Topic | Contact |
|---|---|
Finance | |
Finance Division (General Finance Assistance) | Submit a Ticket | [email protected] | 706-542-0202 (opt. 2) |
Budget Management & Planning System (System Issues) | Submit a Ticket | [email protected] | 706-542-0202 (opt. 2) |
Treasury Management (TouchNet) (Deposits) | Submit a Ticket | [email protected] | 706-542-0202 (opt. 2) |
Financial Management System (Travel, Expenses, Billing, Etc.) | Submit a Ticket | [email protected] | 706-542-0202 (opt. 2) |
Financial Reporting (Data Retrieval) | Submit a Ticket | [email protected] | 706-542-0202 (opt. 2) |
Knowledge Base (self-service resources) (Training) | Submit a Ticket | [email protected] | 706-542-0202 |
Payroll (Payroll Info, Tax Questions, Relocations) | [email protected] | 706-542-0202 (opt. 1) |
Purchasing ( Purchasing, Purchase Orders, Requisitions, PCard) | Submit a Ticket | [email protected] | 706-542-0202 (opt. 2) |
Human Resources | |
Human Resources (General HR Assistance) | Submit a Ticket | [email protected] | 706-542-2222 |
Benefits (Health Insurance, Retirement, Life Insurance) | Benefits Website | 1-844-587-4236 |
Knowledge Base (self-service resources) (Training) | Submit a Ticket | [email protected] | 706-542-0202 |
OneUSG Connect (Time, Leave, Pay) | [email protected] | 706-542-0202 (opt. 1) |
UGAJobs (Hiring, Position Management) | Submit a Ticket | Find Your HR Team | 706-542-2222 |
Information Technology | |
Enterprise Information Technology Services (General EITS Assistance) | EITS Helpdesk | [email protected] | 706-542-3106 |
ArchPass Duo and VPN Support (Login Issues) | EITS Helpdesk | [email protected] | 706-542-3106 |
MyID Password Resets (Password Help) | EITS Helpdesk | [email protected] | 706-542-3106 |
Maintenance Windows:
(Maintenance may be performed during these windows as needed.)
UGA Budget Management: 10:00 p.m. – 6:00 a.m. daily.
UGA Financial Management: 10:00 p.m. – 6:00 a.m. daily.
OneUSG Connect: 11:00 p.m. – 7:00 a.m. daily.
Documentation / References: Common Errors in OneSource Systems
UGA System Maintenance: status.uga.edu
USG System Maintenance: status.usg.edu
