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Service Desk


The OneSource Service Desk is the "one-stop-shop" for all support related questions regarding OneSource. 

Contact Information:

Issue/Problem Contact
OneUSG Connect
UGA Financial Management System
UGA Budget Management System
ArchPass Duo and VPN Support
MyID password resets
OneUSG Connect Benefits
  • Benefits Call Center
  • 1-844-587-4236

Service Desk Available Hours

8:00 a.m. - 5:00 p.m. Monday - Friday

Application Available Hours

7:00 a.m. - 6:00 p.m. Monday - Friday (Financial Management System)

System Maintenance Information

Information on system maintenance is provided on

Documentation/Reference Information:

Page Last Modified:  03/08/19