Frequently Asked Questions

Review the answers to our general frequently asked questions below.

What do I need to know?
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  • Bi-weekly employees are paid every other Friday.
  • Academic and Monthly employees are paid on the last business day of the month event if the last business day of the month is a UGA holiday.
  • On your pay date, you will be able to log in to OneUSG Connect to see your paystub.
  • Onboarding processes completed within OneUSG Connect include: direct deposit enrollment, W-4 elections, tax exempt acknowledgement (if applicable), W-2 Electronic Opt-In, etc.
How do I use OneUSG Connect to do my job?
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Nearly all human resources and payroll processes as both a supervisor and employee use OneUSG Connect. For example:

  • Most leave will be initiated by the employee and approved by supervisors in the system.
  • Employees can use “employee self-service” for certain functions, such as to update direct deposit and W-4 information.
Is ArchPass required for OneUSG Connect and OneUSG Connect Benefits?
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ArchPass is required for the new OneUSG Connect System and OneUSG Connect Benefits.

  • ArchPass: UGA’s two-step login is required for the new OneUSG Connect System.
  • For more information on ArchPass, visit archpass.uga.edu.
What is the Empl_ID that I see in OneUSG Connect?
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All UGA employees have a University System of Georgia (USG) Employee ID number. This allows for a unique identifier and will follow employees if they move from one USG Institution to another. This is a sequentially assigned number across all USG institutions. This Empl_ID is in addition to an employee’s Federal SSN and UGAID (81x).

I am an approver. Can I assign an alternate in OneUSG Connect?
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OneUSG Connect uses delegation to set up alternative approvers. Users can select specific approval tasks to be delegated to another user for a period of time. This covers both reported time approvals, absence request and MSS transaction approvals (Termination, for example). Delegating approvals will remove the ability for the user to approve those transactions as well as transfer any outstanding approvals to the proxy to work. The delegation can be set for a period of time, can be revoked by the delegator at any time and is trackable by the department system managers (initiators) via a query.

If I’m a Manager, or Time & Absence approver, and I plan to be out of the office (vacation, FMLA, etc.), how do I designate another person in my role while I’m out?

  • The training materials include instructions on how to assign a delegate (someone in my role while I’m out) for a date range, how to cancel a delegate, how to approve acceptance of delegation, and who I can select to be a delegate for me.

If a Manager or Time & Absence Approver is out of the office unexpectedly (sick, hospital, death, etc.), can someone else assign a delegate if I cannot request myself?

  • No, only the person who is delegating can initiate the delegation process. That being said, if it was a dire emergency, reach out to OneUSG Connect Support to inquire about alternative options. This would be in extreme circumstances and most likely evaluated on a case-by-case basis with the solution be specific to each case.
Why is VPN required for off-campus access to the UGA Financial System but not to OneUSG Connect?
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Making systems like OneUSG Connect and UGA Financials accessible from the internet carries a certain amount of risk which must be balanced with accessibility by all users of that system. The employee portion of OneUSG Connect is accessed by employees across all of the USG institutions. UGA Financials is accessed only by UGA employees and can therefore utilize additional internal layers of security. This provides us the best possible protection from serious cybersecurity risks including data breaches as well as ransom attacks which could cripple the system and disrupt daily financial operations. You can access UGA Financials from the UGA campus network or login to the Remote Access VPN before connecting.